Resources
Insights, analysis, and reference materials from SMI Aware analysts and legal practicioners.
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Closing the Credibility Gap: How Social Media Discovery Reduced an Insurance Claim by $75,000
By Rachel Wanovich • August 14, 2026The Challenge A commercial transportation insurance carrier, referred to here as the Carrier, was managing a bodily injury claim stemming… -
Case Study: Defending a Wage and Hour Class Action with Open-Source Discovery
By Rachel Wanovich • August 10, 2026The Challenge A national retail employer, referred to here as the Employer, was named in a wage and hour class… -
Cases Unfold Over Time. Active Litigation Calls for Ongoing Monitoring.
By Rachel Wanovich • August 3, 2026A single social media report captures one moment, but active litigation calls for ongoing monitoring that keeps a defensible record… -
What Social Media Intelligence Actually Brings to Insurance Claims
By Rachel Wanovich • June 18, 2026What Social Media Intelligence Actually Brings to Insurance Claims Social media intelligence is no longer a novelty in insurance claims… -
Why Screenshots Fall Short in Social Media Discovery
By Rachel Wanovich • June 1, 2026Why Screenshots Fall Short in Social Media Discovery Social media evidence carries real weight in litigation, and most attorneys recognize… -
When 12 Strangers Can’t Agree: The Case for Deeper Jury Research
By Rachel Wanovich • May 27, 2026The polarization that has reshaped American politics, media, and workplaces has reached the one institution designed to require strangers to… -
Jury Intelligence: The Professional Standard for Real-Time Juror Research
By Rachel Wanovich • May 26, 2026Why What You Know About Your Jurors and How You Found It Matters More Than You Think Jury selection has… -
Jury Selection: How Social Media Intelligence Gives Trial Teams a Competitive Edge
By Rachel Wanovich • May 18, 2026Trial teams that walk into voir dire with the right information about their jurors don’t just reduce risk. They take… -
Can Defendants Delete or Hide Social Media Data?
By Rachel Wanovich • March 23, 2026Once information is removed from the web, there usually is not much to be done in terms of recovering it….