Product Liability

Discovery Structured for Complex Litigation

SMI Aware supports product liability litigation teams with disciplined social media and online discovery designed to assess credibility, evaluate claims, and manage exposure whether handling a single claimant or thousands.

Product liability matters range from individual injury claims to large coordinated proceedings involving complex timelines and heightened scrutiny around representations and damages. Online activity may be relevant at any scale, but only when reviewed consistently and documented with evidentiary discipline.

Since 2011, SMI Aware has supported high-stakes litigation nationwide, from individual pre-suit evaluations to high-volume mass tort programs,requiring precision, repeatability, and proportionality.

Built for Any Scale

Whether investigating one plaintiff or managing a portfolio of thousands, the standard for defensible discovery doesn’t change.

SMI Aware conducts targeted discovery aligned with case theory across standalone matters and coordinated litigation programs.

Our reports provide:

  • Review of plaintiffs, named representatives, and other relevant individuals
  • Consistent methodology across individual and coordinated matters
  • Documentation structured for motion practice and trial preparation
  • Reporting structured for individual cases, bellwether preparation, and portfolio level analysis

Discovery is deliberate and professionally reviewed. We do not provide automated outputs or bulk data extractions.

Common Use Cases

  • Personal injury and product defect claims
  • Bellwether trial preparation
  • Mass tort and MDL proceedings
  • Medical device and pharmaceutical litigation
  • Consumer product litigation
  • Failure-to-warn allegations
  • Damages and injury assessment
  • Pre-suit case evaluation
  • Ongoing litigation support

Who We Review

  • Claimants and plaintiffs
  • Putative class members and named representatives
  • Opt-in plaintiffs
  • Fact witnesses
  • Expert witnesses
  • Treating providers, where appropriate
  • Other individuals relevant to product-related claims

Scope is applied deliberately, calibrated to the size and complexity of each matter,  to align with litigation strategy and evidentiary standards.


How Product Liability Teams Use Our Reports

  • Identify inconsistencies in claimed injuries or limitations
  • Evaluate credibility and damages assertions
  • Support early case assessment and triage
  • Inform settlement strategy and portfolio valuation
  • Maintain consistency across high-volume matters
Unlabeled consumer products relevant to a product liability case

Defensible Social Media Discovery in Action

Why SMI Aware

Precision at Every Scale
Workflows support individual cases and large claimant populations with the same level of discipline and documentation.

Analyst-Driven Review
Full-time, US-based professional analysts evaluate relevance, attribution, and context.

Repeatabile Methodology
Standardized processes ensure consistent outputs across hundreds or thousands of matters.


Contact SMI Aware to discuss your matter.

Support your next product liability matter at any scale with defensible discovery.

Discovery that Scales with Your Docket

  • Flexible intake for individual matters and high-volume orders
  • Consistent analyst review across matters
  • Portfolio-level reporting and visibility
  • Integration with case management and eDiscovery environments
  • Ongoing monitoring as litigation evolves

Our process integrates into complex litigation programs, from standalone matters to complex mass tort defense, without introducing unnecessary risk or operational friction.