Social media intelligence is the collection, curation, and analysis of online media data to answer a specific question or provide useful insights into the actions, habits and motivations of an individual or group.
Deconstructing Digital Evidence to Understand Defensibility
There is generally no argument that social media and the web represent a valuable source of digital evidence for legal and fraud detection professionals. The advent of the social web has changed the game for investigators as subjects now can … Read More
Forensic Media Psychology in Litigation
Social media and technology impact our lives in more ways than we can imagine. There are broader applications to the user-generated content that we consume and produce on a daily basis beyond our everyday interactions with smartphones and social media. … Read More
How to Get the Best Social Media Intelligence from your Deep Report
We hold our analysts to the highest standards and our ultimate goal is to provide our clients with social media intelligence reports that contain targeted results and analytical findings that directly support their needs. However, without the right foundation, you … Read More
Admissibility of Social Media Evidence
SMI Aware’s experts are frequently asked about the admissibility of social media evidence in court and, furthermore, whether it is lawful to obtain this type of content. According to the ABA Model Rules of Professional Conduct, attorneys are expected to utilize … Read More
Arson Cases and Social Media Investigations
Arson, or the act of intentionally setting a fire, is a criminal offense that can often lead to large fines and significant prison time. The National Fire Protection Association collected statistics from 2010-2014 to gain a better understanding the frequency … Read More
Instagram API Lock: How your Automated Tool Will Fail You in 2018
Learn how the Facebook Privacy Crisis and Instagram API Changes Will Affect your Current Workflow You’ve done it: you’ve found a subject’s pseudonym and online alias, you’ve loaded their (public) Facebook, and you find their Instagram account that breaks the … Read More
Case Study: 0347 – How Social Media Evidence Avoided a $1M Settlement
When a regional law firm in the Pacific Northwest was approved to go to trial in a personal injury lawsuit, they knew that social media evidence would play a key role in the case’s outcome. The lawsuit revolved around a traffic accident involving the plaintiff and a commercial vehicle which was insured by the company the law firm was representing. The law firm noticed inconsistencies in the plaintiff’s story and asked SMI to locate any evidence on their social media … Read More
Are Your Social Media and Web Searches Deep Enough?
With social media and internet activity becoming an integral part of many types of investigations, organizations are finding the information they need to help their cases by seeking out their subjects’ online interactions. If you’re in a business that conducts … Read More
Four Compelling Reasons Claims Professionals Should Use a Third-Party Social Media Investigator
The day to day challenges claims investigators/adjusters face are many. An inbox that’s always full and a phone that’s always ringing are constantly competing for attention. Activities like background checks, loss history reports, and interviews, all add to the list … Read More